Terms of Use

INTRODUCTION

In these terms and conditions, the terms “we”, “us”, or “our” refers to TWiNX (ABN 86 961 341 503), trading as TWiNX Clothing Australia and the owner of www.twinx.com.au

Our registered business address is:

Level 2, Suite 4
448 Fitzgerald St.,
North Perth WA 6006
Australia

In these terms and conditions, any reference to a “Business Day” means the days of Monday to Friday (inclusive), but does not include Saturday and Sunday, or any day declared a public holiday in the State of Western Australia.  “Order” means the use of our website to purchase items / goods. “Website” means www.twinx.com.au and any reference to the terms “you”, “your” and “yourself” means the end user of the website.

ACCEPTANCE OF TERMS AND CONDITIONS

Your use of the website is conditional upon your acceptance and compliance with the terms and conditions set out below and your continued use constitutes your acceptance and agreement to comply with them.

Nothing in these terms and conditions affects your statutory rights under the Australian Consumer Law, including your right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality.

CHANGES TO TERMS AND CONDITIONS

We reserve the right to amend the terms and conditions from time to time and at anytime and without prior notice to you. Any amendments will be effective immediately upon being published on this website and you would deemed to be aware of these amendments upon its publication. Continued use of the website after publication of any amendments, constitutes an agreement by you to abide by the amended terms and conditions.

CAPACITY

By purchasing products from this website, you acknowledge and declare that you have the legal capacity to do so.

ORDERS & CONTRACT FORMATION

Any order placed by you in the manner described in the website is an offer by you to purchase a product for the price (including the delivery and other charges and taxes) specified in this website as our invitation to treat as at the time you place the order   and is subject at all times to these terms and conditions.

Your contract with us is only formed when we dispatch your order and we email your shipping confirmation. Our automated order confirmation does not constitute our acceptance of your order, it is merely a confirmation that we have been notified of your offer to purchase an item on order.

TWiNX reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with us only comes into existence when we forward the Shipping confirmation.

You have also accepted the possibility of a slight variation in color and size specifications. Colors may differ slightly due to individual monitor setting.

PRICES

We have an option for you to view the prices in United States Dollar (USD). This is a rough estimate of how much it will cost in USD. But when you checkout, prices will always be in Australian Dollar (AUD). Delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.

PAYMENT

You may pay for ordered products using any of the following instruments:

  • Credit Card (Visa, Mastercard, AMEX)
  • Apple Pay
  • Paypal
  • Afterpay

Credit Cards and Apple Pay are handled by the payment gateway, Stripe.

No credit card or payment information is stored on our website or servers, except for confirmation from the payment gateway that payment has been made.

Stripe, Paypal, and Afterpay each have their own individual terms and conditions and the use of any of these payment gateways constitutes acceptance of their corresponding terms and conditions.

LABELLING OF PRODUCTS

Unless stated on our website or official social media pages, any products we offer will be labelled as one of our wholesalers, distributors or agencies and is not a label of, or endorsed by a third party brand, company or business.

GOODS AND SERVICES TAX (“GST”) AND OTHER AUSTRALIAN TAXES

We will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service. You should consider whether to obtain any suitable insurance.

REFUNDS & RETURNS

Without limiting your statutory rights under the Australian Consumer Law (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality), the circumstance in which we are obliged to make a refund or return is detailed in our Returns Policy.

LOST PACKAGES

We do not accept responsibility for lost orders because of a third party’s negligence or otherwise, so far as we can provide proof of shipment. If your order is missing, please contact Australia Post.

FAULTY ITEMS

All our items are quality checked before storage and shipping so that we can guarantee all items are in good condition. But if, on any rare occasion the item is damaged or faulty, please email us at support@twinx.com.au to let us know if you would like a refund, return or a store credit for the purchase price of the item.

To return the damaged or faulty item, please send it back to:

Level 2, Suite 4
448 Fitzgerald St.,
North Perth WA 6006
Australia

PROMOTIONS

Buy One Get One Free Offer Terms And Conditions

  1. The offer is valid only for Australian residents.
  2. The offer will be live until end of Winter 2017 or until supply lasts.
  3. The offer is valid only on selected items in www.twinx.com.au tagged as “winter sale”.
  4. No returns or refunds will be offered on the products bought during buy one take one promotion.
  5. The offer cannot be combined with any other offer.
  6. Pay for the item with the higher price.

 

LIMITATION OF LIABILITY

We will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if we have been advised of the possibility of such damages.

Where any Act of Parliament implies in the Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the Terms and Conditions, however, the liability for us on any breach of such term, condition or warranty shall be limited, at our option, to any one or more of the following:

  • if the breach relates to goods:
    • the replacement of the goods or supply of equivalent goods;
    • the repair of such goods;
    • the payment of the cost of replacing the goods or of acquiring equivalent goods; or
    • the payment of the cost of having the goods repaired; and
  • if the breach to relates to services:
    • the supplying of the services again; or
    • the payment of the cost of having the services supplied again.

INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, icons, video and software is owned or licensed by us and will be subject to and protected by the Copyright Act 1968 (Cth) and intellectual property laws in your location. You are not permitted to publish, manipulate, print, distribute or otherwise reproduce for any commercial or business purposes whatsoever without our written permission.

PRIVACY POLICY

We will comply with the terms of our privacy policy.

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